Sentopi reads every Amazon review for your product, scores every complaint by revenue impact, and hands back a ranked fix list with the owner already assigned. Paste your ASIN to see yours instantly.
Every Amazon review, scored by revenue impact, turned into a ranked fix list. Paste your ASIN to see yours.
Between us, we spent more than 10 years in retail and ecommerce at some of the largest companies in the world, including Amazon and Walmart. We kept watching strong products lose sales to problems sitting in plain sight in their own reviews. Sentopi is the product we always wished we had: it reads every review and hands you a ranked list of exactly what to fix first.
We spent 10+ years in retail and ecommerce at Amazon and Walmart, watching strong products lose sales to problems hiding in their own reviews. Sentopi reads every review and ranks exactly what to fix first.
Your star rating is stuck and you don't know which complaint categories are actually driving 1-stars.
You know there are listing accuracy issues. Reading hundreds of reviews to find them isn't how you're spending your week.
Your team debates whether problems are product, ops, or marketing. No data to settle it.
Across the 7-brand sample, listing accuracy drove 40-55% of 1-star reviews. The fix is almost always a copy change rather than a product change. Knowing which half is the entire game.
Across 7 brands spanning pet wellness, specialty food, consumer electronics, and smart home, 40-55% of 1-star reviews traced to listing accuracy problems rather than product failures. The fix is usually a copy change.
Read the analysis →Every complaint is decomposed by cause: listing copy problem, product failure, or ops issue. Each one routes to the right owner with a specific action attached.
Catch a rising complaint category before it compounds into a rating drop. Month-over-month tracking shows which issues are accelerating and which are resolving.
Every action item comes out of the analysis pre-assigned to product, marketing, or ops. No debate, no interpretation required.
Marketing-fixable issues (listing copy, claim accuracy, onset guidance) consistently accounted for 40-55% of negative reviews across our 7-brand sample. The product itself usually didn't change.
Marketing-fixable copy issues drove 40-55% of negative reviews across our 7-brand sample.
Listing accuracy stays roughly constant; ops spikes appear in the month they happen. The April packaging spike was traced to a new 3PL and resolved by July.
Listing accuracy stays steady; ops issues spike the month they happen.
Share your link, get back a prioritized report with the actions that move your rating.
Drop in your Amazon URL. Most review platforms no longer provide complete review data; Sentopi collects every written review automatically. Nothing for you to do.
Full dataset; no samplingEvery review is categorized by root cause, scored by volume, severity, and fixability, then checked against your listing claims.
Product, ops, or marketingEvery fix comes out pre-assigned to product, ops, or marketing with a revenue number attached. No interpretation needed; your team knows exactly what to do and what it's worth.
No interpretation neededDrop your Amazon product link and we'll build your rating report from 100 reviews: the top complaint categories, priority scores, and what's actually driving your 1-stars.
Drop your Amazon link. We'll build your report from 100 reviews: top complaints, priority scores, and what's driving your 1-stars.